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Privacy Policy

Last updated: 14/07/25

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1. Purpose of this Policy

This privacy policy explains how I, Georgia Meredith, collect and handle personal information submitted through this website. I’m committed to protecting your privacy and ensuring that any information you share is treated with care, respect, and in line with UK data protection laws (UK GDPR).

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This policy covers information collected via this website only. If we begin working together, I will provide a separate Counselling Agreement outlining how your data is handled within the context of therapy.

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2. What I Collect and Why

There are two forms on this website:

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A. Pre-Chat Form (on the "Work With Me" page)

This form helps me understand your needs and decide whether I can ethically offer support or should signpost you to a more appropriate service. It asks for:
 

  • Full name

  • Email address

  • Whether you are aged 18+

  • A brief reason for seeking counselling

  • Whether other services are involved

  • Whether you are currently experiencing thoughts of harm (to self or others)

  • Whether you are currently concerned about your safety
     

This information is used solely to assess the next step: either arranging a free video chat assessment or offering a referral.

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B. Contact Form (on the "Contact" page)

This is for general enquiries and collects:
 

  • Full name

  • Email address

  • Message
     

I use this to respond to your questions or requests for further information.

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3. How Your Information is Stored

Form submissions are stored securely within the Wix platform and also sent to my secure business email (Zoho Mail). Only I have access to this data, and it is never shared with third parties unless required by law. Personally identifiable information (PII) protection is enabled for both forms.

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4. Data Retention

  • If you submit a form but do not go on to work with me, your information will be retained for up to 12 months, then securely deleted.

  • If you become a client, your data will be stored for at least 3 years, in line with best practice. Further details will be provided in your Counselling Agreement.
     

5. Your Rights

Under UK data protection law, you have the right to:
 

  • Access the personal data I hold about you

  • Request corrections to inaccurate or incomplete data

  • Ask for your data to be erased, where appropriate

  • Withdraw consent for data processing (where applicable)

  • Lodge a complaint with a supervisory authority if you believe your data rights have been violated
     

To make a request, please email: contact@georgiameredithcounselling.co.uk
 

6. Cookies

This website uses cookies through the Wix platform. You can find more information about the use of cookies in my Cookies Policy.
 

7. Changes to This Policy

This privacy policy may be updated from time to time. Any changes will be reflected on this page with an updated date.

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8. Contact Me

If you have any questions about this Privacy Policy or your data, please get in touch:

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Georgia Meredith Counselling
Email: contact@georgiameredithcounselling.co.uk
Website: www.georgiameredithcounselling.co.uk

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To learn about how to use this site, please take a loot at my Terms & Conditions. 

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